Terms and Conditions

Sterling Results Fitness Club also known as SRFC

Pre-exercise screening form

General

As visitors to our website, you are required to accept the terms and conditions outlined below in return for the information about our business and the services we provide. Conditions of use of website

  1. We use our reasonable efforts to include accurate and up-to-date information on our web pages. Information is for your guidance only and is not intended to form any part of a contract and can be subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.

  2. The information on these web pages has been prepared with reasonable care and is believed by us to be legal, honest, decent and truthful as of the date of its preparation.

  3. You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage.

  4. We do not accept any liability in connection with any third party websites which may be linked or accessible through our own website and we do not endorse or approve the contents of any such site.

  5. Except where expressly stated to the contrary the text and graphics in the information contained in this website is the copyright of Sterling Results Fitness Club. You may download or print out individual selections of these web pages only if explicitly used for your own personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this website or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.

  6. The entire contents of these web pages remains our property and is copyright with all rights reserved.

Training

MEMBERSHIPS

  1. Members are able to sign up for HIKEFit, STAYFit, GOLFFit and TREKFit  Training, and any other training programs offered by SRFC (subject to availability of spaces within group and fitness assessments). However, depending on the nature of a particular activity certain minimum qualifying requirements may apply, that are at the discretion of SRFC.

  2. Change of Details: It is the members responsibility to  keep SRFC informed of your current address, phone numbers, emergency contact, email address, current medical details and any other details relevant to your membership.

  3. HIKEFit Program

    1.  On enrolling for HIKKFit Training you agree to abide by these Terms and Conditions.

    2. You must book in to your desired sessions in advance using Meetup or via direct email

    3. If you fail to book in advance please do not just turn up to Training as we have a max of 12 clients per session. If you cannot attend, you must cancel out of the session within 24 hours, or a session will be deducted from your account.

    4. Unused HIKEFit sessions cannot be transferred, refunded or extended unless exceptional medical circumstances exist supported by a medical certificate.

    5. There are no refunds, or credits for unattended (late cancelled/no show) sessions. There are no extensions on the expiry dates on these products.

4. STAYFit Offerings

1. Boxing Classes are for 3omins, with a minimum of 4 participants.  A package of 8classes is offered   2. Ab Workout Classes are for 3omins, with a minimum of 4 participants.  A package of 8classes is offered

3. Your 8 sessions are activated from the date of the first STAYFit Class and MUST be used within the timeframe of 10 weeks.  Any of the STAYFit Programs can be used with your 8 session pack , based on session availability

4. Unused STAYFit Training sessions cannot be transferred, refunded or extended unless exceptional medical circumstances exist supported by a medical certificate.

5. There are no refunds, or credits for unattended (late cancelled/no show) sessions. There are no extensions on the expiry dates on these products.

6. Exceptional medical circumstances:  For injuries or illnesses supported by a medical certificate, an 8 session pack may be extended at the discretion of SRFC, when a request is put in writing. Extensions cannot be back dated. The medical certificate must be provided within one (1) week of the written notification or the extension will be revoked.

FEES      

Current HIKEFit Session Fees and dates are published on Meetup website ; and are subject to change at any time.  As of June 2017 the fees are $25/Hike.    https://www.meetup.com/Sterling-Results-Fitness-Club-Fitness-through-Hiking/

Fees for STAYFit Classes must be paid at the time you apply to participate in Training.  As of June 2017 the fees are $160/8 pack.  If you join in the middle of a package, fees will be applied pro-rata.

SCHEDULED CHANGES: 

SRFC reserves the right to make changes to the current timetable/schedule. Every effort will be made to inform you of these changes in a timely manner.

REFUND AND CANCELLATION

You must cancel your scheduled booking at least 24hrs before the session if you are no longer able to attend

 

If SRFC cancels a session you will not be charged for that session.

 

Please note our 24 hour cancellation and no show policy. A session credit will be deducted from your account if you do not show up for a scheduled class or cancel at least 24 hours before the session using our online booking system, or via contact with your Coach / Guide.

 

Once you have booked there is no refund of HIKEFit Fees , even if you do not attend a HIKE Training session we will still be obliged to pay certain overheads on your behalf such as: our coach/ guides fees, staff, insurance, licences, administration expenses and all other overheads in connection with the HIKEFit Programs

RISK & INSURANCE

SRFC’s coaches / guides are qualified in first aid, insured for public liability .They are appropriately skilled for the activities offered by SRFC.

a. Your Health – At the time of joining a package with SRFC you confirm that:

 

you have general good health

 

you have an appropriate level of fitness and well-being for the activities that you elect to undertake with SRFC

 

you have disclosed to SRFC all medical conditions, medications, allergies, intolerances, food requirements or injuries that may affect your ability to undertake activities with SRFC

 

you know of no medical or other reason (other than as disclosed by you) why you cannot do active exercise or your ability to undertake activities with SRFC

b. Acceptance of Risk

 

Agree to the HIKEFit and TREKFit waiver

 

You must at all times indemnify SRFC and hold SRFC and its officers, employees and agents harmless from and against all actions, claims, charges, costs, expenses, losses, damages and other liability arising out of or otherwise in connection with any wilful, unlawful or negligent conduct of you in connection with your membership of SRFC[K2] .

 

If you elect for any reason to leave the supervision of your coach/guide during any activity with SRFC, or if you decide not to participate in a supervised activity with SRFC, then you accept that you do so at your own risk and you are fully responsible and are otherwise liable for any illness, injury or death to you or those accompanying you once you leave the supervision of your coach / guide.

 

SRFC strongly advises all members to ensure that they have appropriate insurance, medical and ambulance cover for any loss, damage or injury that may arise out of or in connection with participating in an activity with SRFC .

 

HIKEFit Training will operate regardless of weather conditions, except in the case of lightning or electrical storms, or where deemed unsafe by the coach/guide or if for any reason conditions are such that SRFC’s insurance would be void or voided for the activity. The coach/guide may choose a suitable alternate venue or route. The route or venue may not be the same as proposed if it is deemed unsafe but SRFC and its coaches/guides will use their reasonable endeavours to find a suitable substitute.

 

Part of the appeal of adventure trips & trek training is that they operate in remote, harsh & unpredictable environments. They are by their nature challenging and demanding. When you participate in a HIKEFit or TREKFit Program with SRFC, you agree to accept the inherent risks and dangers associated with any activity and the accompanying risk of injury, death or property loss or damage.

Privacy Policy

Statement Of Confinement

Sterling Results Fitness Club is committed to protecting your privacy and any personal information we collect. Sterling Results Fitness Club complies with the Privacy Act 1988 (Cth). This policy explains how we may collect, use, disclose and otherwise handle personal and sensitive information.

Sterling Results Fitness Club is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously.

Collecting Personal Information

 For the purposes of this Privacy Policy personal information may mean some or all of the following: a member’s name, contact details, date of birth, emergency contact details, bank account and/or credit card details, student identification details, employment details, payment history and sensitive information.

Sterling Results Fitness Club will not collect or monitor any personal information about an individual without their consent.  The only personal information collected is what is provided voluntarily by a member or prospective member.

We collect personal information primarily to enable us to provide members with our services.

Collecting Sensitive Information

For the purposes of this Privacy Policy sensitive information means the information a member has disclosed to us about their physical and mental health and wellbeing.

Sensitive information will only ever be used for providing services to members. Such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Sterling Results Fitness Club, or any member of the public, or to lessen a serious threat to a person’s health or safety. For the purposes of this Privacy Policy sensitive information is a subset of personal information.

Storage And Security Of Personal And/Or Sensitive Information

Sterling Results Fitness Club takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. The personal information is stored on secure servers if in digital format, or in locked areas if in hardcopy format.

Sterling Results Fitness Club employees and data processors are obliged to respect the confidentiality of any personal and/or sensitive information held by Sterling Results Fitness Club. Sterling Results Fitness Club only permits authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority. We destroy or de- identify personal information we no longer need, wherever possible.

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